Future Owners and Rising Stars- Newcastle

This weekend saw the First Coulson Organisation Rising Star and Future Owners meetings of 2011.

The day kicked off with the Owners, Assistant Owners, Administrators and Team Leaders getting together for the Future Owners Meeting. These are held at least every three months and are interactive workshops which allow the team to share any new ideas and ensure the continuation of high standards across the entire board from customer service and acquisition right through to paperwork standards and team coaching. The outcome of the meeting will mean lots of new procedures being put in place over the next few weeks which will greatly benefit all of our team and our clients.

After lunch the exciting Rising Stars meeting began. Key Players from the Organisation ran various topics, and we were also very lucky to have two special guest speakers from some our sister companies in attendance, sharing some of their personal experiences and top tips throughout the afternoon.

As the day drew to a close, the only thing left to do was announce the eagerly anticipated Rising star Award Winners for the Quarter........

A massive well done and congratulations go to Sean Kennedy and James Chudleigh who thoroughly deserve their awards, which recognise all of their hard work and dedication over the past few months and are definitely ones to watch for the future!

Appco Industry Awards

The Coulson Organisation travelled to the Appco Industry awards ceremony in Birmingham this week.

The prestigious event is all about recognising the achievements of individuals throughout the year and rewarding them for their hard work and fantastic results.The Coulson Organisation, were not to be disappointedwith members of the team picking up countless awards in the Sales achievement, Sales excellence, Leadership achievement and Leadership excellence award categories watched by over 600 attendees.

David Coulson was awarded a certificate of appreciation for his regular contributions to the Deak Kum Pa orphanage in Laos, a fantastic project which is providing orphans with food, better living conditions and the chance to obtain an education.

Dave Carruthers was also recognised for his well deserved promotion to Assistant Ownership.

Not only was the day about the awards, we were also treated to special guest speakers from some of the clients we have represented over the past 12 months describing the huge impact our work has had on them. We also heard from some of our charitable beneficiaries with some moving words on how our work has touched their lives.

Also a massive Well done and congratulations to all of the Coulson Organisation team who in 2010 raised over £1.7 million for the charitable clients we represent!

Coulson Award Winners 2011

Sales Achievement- Alex Treddenick, Chris Blakeley,

Dave Carruthers, George Smith, Iain Dodds, Joe Parker, Martin Phillips, Ricky Gosling, Scott Tarry

Sales Excellence- Alex Treddenick, Iain Dodds

Leader Achievement- Dave Carruthers, Ross Stokoe

Leader Excellence- Dave Carruthers

To see more pictures from the day and other events go to our gallery page

Get Qualified Success

Back in August 2010, the Coulson Organisation launched the Get Qualified Scheme, a chance for members of the Coulson team to obtain nationally recognised qualifications, completing NVQ’s whilst working in their normal daily roles.

We initially trialled the scheme with Five FR’s and we are delighted to announce that Allison, Ross, Iain, Debbie and Dave have now completed the program and been awarded with their NVQ certificates.

Well done everyone!

We are beginning the next set of enrolments in the coming weeks so if you are interested, or, for more information please see our Get Qualified page and Allison’s Testimonial

Quality training session

A training session was held at the Newcastle office for Owners, Team Leaders and Administrators to ensure the high standards which we pride ourselves on were being maintained throughout our expansion to ensure we are continuously providing the high quality to our clients, which we are renowned for.

The day included many topics, covering customer acquisition, the monitoring of attrition rates, customer service and generally ensuring the continuation of high standards across the board.

An interactive workshop was also held throughout the day to enable everyone to get involved and participate fully.

Everyone walked away having learnt something new that would benefit them in their daily routine.

Well done and keep up the good work!

Tuscan Christmas Rally

As the year came to an end, the Coulson Organisation, were invited to Liverpool to take part in the final conference of the year.

To celebrate all the hard work and dedication, we were treated to some inspirational speakers as well as celebrity boxer Ricky Hatton giving words of advice and an insight into his career highs and lows. There was also a repeat performance from last year as Jamie Archer played some classics to get everyone into the Christmas spirit!

Due to the amazing growth our company demonstrated throughout 2010 we were privileged to pick up the Organisational Expansion Award. Not only did we win as a company but some of our team leaders picked up an Excellence in Leadership awards to recognise their strengths and ability in coaching and developing their team to a high standard.

With everyone’s spirits high we returned home to Newcastle to look to the year ahead -2011!!

Malaysia

As Appco expands further around the world, some hard working members of our team were fortunate enough to fly over to spend a few days in offices throughout Malaysia and Singapore to find out exactly how they do things in the Far East. Not only taking in the beautiful surroundings but also their work ethic and dedication to the Clients which they are representing.

Despite the thousands of miles between our offices the basic principals were still the same, maintaining high standards and delivering a professional quality service for our clients.
They found out new ways to develop not only as team leaders but also as individuals which was as inspirational as the cities they were surrounded by.

As they return home, rested and energised after the short break we will be sure to see great things from them in the future!

Thank you’ Event

In late November 2010, we were pleased to entertain some of the people who had contributed to the campaign as a Thank You, and also some of our beneficiaries.

We held the event at St James’s Park once more and it was to be a delightful evening with plenty of laughter and a chance to meet some incredibly special people. Our events team were on board to present the relevant parties with their award certificates showing just how much they had raised and also to give them more of an insight into our company.It proved to be a great success and everyone there understood the need to continue with our campaign and raise even more awareness